ListarArticulos, Pre-prints (Facultad de Ciencias Económicas y Sociales) por tema "Industrial Disputes"
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Quality, Satisfaction and Industrial Disputes in the Tourist Accommodation Services of the State of Mérida, Venezuela
(Venezuela, 2013-05-31)The service quality is a dynamic and multidimensional construct; its study shall include the performance of all actors involved. Therefore, it has been measured the relationship between the variables of quality, satisfaction ...